Subject: Fwd: Incoming Contributions
From: Jordan Kaplan <[email-masked]>
To: Andrew Brown <[email-masked]>
Date: Wed, 14 Oct 2015 11:39:43 -0400

Jordan Kaplan
National Finance Director
Democratic National Committee
(202) 488-5002 (o) | (312) 339-0224 (c)
[email-masked]

Begin forwarded message:

From: "Frank, Carla" <[email-masked]>

Date: October 14, 2015 at 11:38:33 AM EDT

To: "Kaplan, Jordan" <[email-masked]>

Subject: FW: Incoming Contributions

This is the problem that Rachel flagged last week.

In some cases, the contributions ARE going through and we aren’t getting notification of it and they are not showing up in NGP. There is just money floating out in an ether somewhere. Erik, Rachel and I have sent names to Alan to look for and he wasn’t able to find them.

From: Rauscher, Rachel
Sent: Wednesday, October 07, 2015 2:06 PM
To: Andrew Brown; Johnson, Matt
Cc: Frank, Carla; Parrish, Daniel; Alan Reed
Subject: Incoming Contributions
Importance: High

Hi Guys,

We are still having issues with incoming contributions. People are entering their cards and when the click contribute they are automatically directed to the page below thanking them for their contribution. This is a big problem because this is happening for contributions that are not actually going through and we receive no confirmation email. Andrew is this something you can help us with?