Subject: Apple Acknowledges iPad Wi-Fi Issues
From: "Eric Schwerin" <[email-masked]>
To: "Hunter Biden" <[email-masked]>
Date: Tue, 6 Apr 2010 21:14:09 -0400

Apple Acknowledges iPad Wi-Fi Issues
By Brian X. Chen  April 6, 2010  |  7:02 pm  |  Categories: Media  
Players

A number of Apple customers groaned this week about their iPad’s  
erratic behavior when connecting to Wi-Fi, and Apple has issued a  
bulletin with a recommended solution.

Apple’s support forum contains several reports from users complaining  
about their iPad’s behavior with Wi-Fi networks, Macworld first noted.  
Some complain their iPad’s Wi-Fi signal is very weak, while others say  
they’re unable to join their network after waking iPads up from standby.

In a support bulletin, Apple on Monday acknowledged an issue specific  
to dual-band Wi-Fi routers — those that are compatible with both 2.4- 
GHz and 5-GHz spectrum bands.

“Under certain conditions, iPad may not automatically rejoin a known  
Wi-Fi network after restart or waking from sleep. This can occur with  
some third-party Wi-Fi routers that are dual-band capable when: Using  
the same network name for each network, [or] Using different security  
settings for each network,” Apple wrote.

Typically, dual-band routers transmit both the 2.4-GHz and 5-GHz bands  
as one network with the same name and password. Apple recommends  
splitting the bands into two separate networks, naming them  
differently and making sure that both networks use the same type of  
security (WEP, WPA, WPA2, etc).

If all else fails, Apple recommends resetting network settings in the  
iPad’s Settings app (Settings > General > Reset > Reset Network  
Settings).

In the past, some Apple customers have complained about slow,  
unreliable Wi-Fi performance with Apple’s iPhone 3GS as well.  
Traditionally, Wi-Fi problems have been difficult to diagnose, as  
performance varies among different types of routers, and signal  
interference can be caused by a number of factors (such as a large  
number of Wi-Fi units in the area using the same channel, or turning  
on a microwave, among other causes). For a deep dive on the different  
types of Wi-Fi bands, see Glenn Fleishman’s article “Understanding Wi- 
Fi’s two spectrum bands.”

Read More http://www.wired.com/gadgetlab/2010/04/ipad-wifi/#ixzz0kNAHUSZf

Eric D. Schwerin
Rosemont Seneca Partners, LLC
1010 Wisconsin Ave., NW
Suite 705
Washington, DC 20007
(202) 333-1880
[email-masked]
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