Subject: ROBERT HUNTER BIDEN's stay at The St. Regis Beijing
From: "TNS on behalf of The St. Regis Beijing" <[email-masked]>
To: <[email-masked]>
Date: 20 Apr 2010 23:31:48 -0400

Dear ROBERT HUNTER BIDEN,

We would like to take this opportunity to personally thank you for your continued patronage and also for your recent stay at the The St. Regis Beijing, ending on April 9, 2010. As you may already know, St. Regis is part of the Starwood Hotels & Resorts family of brands (Sheraton, Westin, Four Points by Sheraton, W Hotels, St. Regis, The Luxury Collection, Le Meridien, Aloft and Element). As a Starwood Preferred Guest (SPG) Preferred member, you are a highly valued guest and we appreciate your loyalty and feedback enormously.

We would greatly appreciate it if you could take the time to complete a brief survey regarding your most recent stay. This is important to our company, hotels and our brands that use this information worldwide to continuously improve our guest’s experience and, most importantly, how to meet and exceed your expectations in the future. TNS has been retained to conduct this survey on behalf of Starwood.

At your convenience, please take some time to complete the survey. To complete the survey online, simply click on this link:

http://rap3.tns-online.com/s.asp?ID=BAFF71A13C314A57A7AE1445D0068D0D

or copy and paste the link into the address line of your browser.

If you have any difficulty accessing the survey, please send an email message to [email-masked]. The survey itself will take only about 10 minutes of your time.

If you are being prompted for a validation code after clicking on the link, please copy and paste the following into the field: BAFF71A13C314A57A7AE1445D0068D0D

Although this invitation is in English you will have the opportunity to select your preferred language after successfully logging in to the site mentioned above.

By providing this information you authorize Starwood Hotels & Resorts Worldwide, Inc., and its affiliated and subsidiary companies, (the "Starwood Group"): to collect, process and use the data provided for any lawful, Starwood Group business related purpose; to store the data at and transmit the data to various location(s), either directly or through its third party vendor(s), as the Starwood Group deems appropriate, throughout the world, whether within your country of residence, the United States, or elsewhere. To learn about our data collection and usage practices, please see our Privacy Statement: http://www.starwoodhotels.com/corporate/privacy_policy.html

We appreciate your business and thank you for staying at a Starwood hotel. We hope that you will visit other Starwood hotels and resorts in the near future.

Sincerely,

Miguel Ko

President, Asia Pacific

Starwood Hotels & Resorts Worldwide

If you would prefer not to receive any future survey invitations by e-mail from TNS sent, click here: http://rap3.tns-online.com/portal/custom/sw/optinout.aspx?id=BAFF71A13C314A57A7AE1445D0068D0D.

OR

If you would prefer not to receive future survey invitations by e-mail, or would like to update your other communication preferences with Starwood Hotels & Resorts Worldwide, Inc., click here: http://www.starwood.com/GuestSubmit.do?emailAddress=[email-masked]&messageID=0&categoryID=4.
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