Subject: Your Apple Store Work Authorization
From: "Apple Store Georgetown" <[email-masked]>
To: <[email-masked]>
Date: Thu, 07 Jun 2012 14:02:45 -0700

Thank you for visiting the Apple Store. Below is a copy of your service record.

Apple Store Georgetown

07-Jun-12

(202) 572-1460

Genius Bar Work Authorization

*R67948908*
Repair No: R67948908

Customer Information

Product Information

Hunter Biden

Warranty Status: Out of Warranty(OW)

USA

Model: MACBOOK (13-INCH, MID 2009)

Date of Purchase: 07-Sep-09

Serial No: 45934F2D9GU

Problem Description/Diagnosis

Issue: Unit won't boot
Steps to Reproduce: I/o errors in verbose mode
Proposed Resolution: Replace hard drive
Cosmetic Condition: N/a
Known Liquid Damage: No
Check-in Required: No
Estimated Turn Around Time: Same Day
Mac OS Version: 10.6.8
Hard Drive Size: 160 GB
Memory Size: 2 GB
iLife Version: 09

Employee 92955747

Repair Estimate

Item Number

Description

Price

Amount Due

661-5554

SVC HDD 160GB OSX 10.5

$ 132.22

$ 132.22

Total (Tax not included)

$ 132.22

$ 132.22

By signing below, I agree that:

• the Repair Terms and Conditions on the reverse side of this page will apply to the service of the product identified above;

• Apple is not responsible for any loss, corruption, or breach of the data on my product during service; and

• as loss of data may occur as a result of the service, it is my responsibility to make a backup copy of my data before bringing my product to Apple for service

• goods presented for repair may be replaced by refurbished goods of the same type rather than being repaired. Refurbished parts may be used to repair the goods

Repair Terms and Conditions and be found at http://www.apple.com/legal/terms/repair/instantexchange.html.

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