Subject: FW: West Wing Tour Request
From: "Massey, Nancy E." <[email-masked]>
To: <[email-masked]>, <[email-masked]>
Date: Wed, 18 Jul 2012 14:43:41 +0000

I will lead the tour next week.  Can we round up the following information from the guests:
First, Middle & Last Name
Date of Birth
Social Security Number
Male/Female
US Citizen – yes/no
City & State on their Govt Issue ID

Thanks!
Betsy

From: [email-masked] [mailto:[email-masked]]
Sent: Wednesday, July 18, 2012 10:28 AM
To: Massey, Nancy E.
Subject: West Wing Tour Request

Hello. Below is your tour confirmation. If the need to cancel your tour or reduce the number of scheduled guests arises, please use our online request system (https://portal.eop.gov/wwtours/) to modify your reservation. Thank you and enjoy.

West Wing Tours
[whitehouselogo]

IMPORTANT CHANGE: Please note, the Press Briefing Room is now reopened to tours of the West Wing. Please open the attachment to view an image of the updated tour route. This change will take effect immediately.

NOTE: Staff members “awaiting pass” are not permitted to guide West Wing tours. West Wing Tours can only be guided by EOP staff members with issued badges.

Nancy Massey is scheduled to guide the following tour(s): Thursday, July 26 2012 at 8:15 PM for 5 guests .

Please remember: Photos are ONLY allowed when outside the West Wing or in the Press Briefing Room. Please notify your guests of this policy before the tour. Additionally, tour groups that deviate from the designated tour route—including but not limited to the pool area—may lose tour privileges.

You are now required to submit WAVES requests for your guests. When submitting WAVES through the WAVES 2.0 system, simply select West Wing Tour as the appointment type. The room number and location will auto populate with the information for the tour. Complete the rest of the required information as you would for any other appointment. If you do not submit WAVES requests at least 24 hours in advance, there is a possibility that your guests will not be allowed into the White House complex.  Please arrive promptly and bring no more guests than listed above. The West Wing Tour Guide can be located online at: http://www.eop.gov/tours/forms/West-Wing-Tour-Guide.pdf. Additional information on West Wing Tours and other White House tours can be found at http://www.eop.gov/tours.

The Office of Management and Administration reserves the right to cancel tours at any time, up to and including the day and time of the tour. If tours are canceled, you will receive an email notification from [email-masked]<mailto:[email-masked]>. Due to time constraints, canceled tours will not be rescheduled.

Please remember that you are responsible for your guests at all times.  We encourage you to share the West Wing Tour Guidelines with your guests prior to their arrival.

If you have any questions and/or concerns, please email  [email-masked]<mailto:[email-masked]>.

Enjoy your tour.

West Wing Tour Guidelines:

  *   Guests should be advised to wear clothing appropriate for the nature of the West Wing – business or business casual. Badge holders are responsible for ensuring that all of their guests, including children, are dressed appropriately.  Jeans and shorts are not allowed.
  *   Please conduct your tour at the time specified in your confirmation email and refrain from arriving early or late. Always follow the designated tour route.
  *   Tours must exit the White House complex by 10 pm nightly.
  *   Badge holders must sign-in at the USSS desk located in the WW basement entrance before conducting a tour regardless of badge color or office location.
  *   There are stairs on this tour.  If you have a guest that will require the use of a wheelchair, please let White House Tours know by responding to this email prior to the day of the tour.
  *   No food or beverages are allowed on the tour
  *   Please be mindful of other tours and move your group along in a timely manner.
  *   Staff cannot bring tours to East Wing, EEOB or other areas not located on the tour.
  *   Once the tour is completed, staff must promptly escort guest to the gate to depart the WH grounds via the Southwest Gate.