Subject: Change Pickup to Wednesday
From: "James Ursomarso" <[email-masked]>
To: "Hunter Biden" <[email-masked]>
Date: Mon, 6 Aug 2012 13:09:33 -0700 (PDT)

Hunter--If it works for you, we would like to pick up your car on Wednesday 
morning at 10am.  We would leave you a car, but we would expect to bring yours 
back on Friday. 

I spoke with our service department about the front plate and the nav/camera 
system.  Regarding the front plate, we may be able to do it, but there is very 
little clearance on the front end, so it may not be possible.  

The nav/camera system is also a bit of an issue.  We generally prefer to only 
install factory items, especially electronics, due to the sensitive nature of 
these vehicles.  New luxury vehicles, and the Fisker in particular, have a lot 
going on with their electronice modules and control system.  We would prefer not 
to try to install this type of system.  I am sorry about this.  But we do not 
want to do something that could cause other issues with your Karma. 

But, we will get all of the other items resolved and get your car back to you, 
hopefully, on Friday so that it is there when you are get back to D.C.  

Just let me know if that sounds okay.  Thanks very much.  Jim
 James P. Ursomarso
Vice President & General Sales Manager
Union Park Automotive Group
1704 Pennsylvania Avenue
Wilmington, DE 19806
tel. 302-573-5227
email: [email-masked]
Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC 

________________________________
From: Hunter Biden <[email-masked]>
To: James Ursomarso <[email-masked]>
Cc: Scott Woodruff <[email-masked]>
Sent: Mon, August 6, 2012 12:05:57 PM
Subject: Re: Fisker for Update

Great. Someone from my office will arrange to be at the house on Fri.  I will 
need a loaner because I am back Mon- Wed next week- then back to lake thru 26th. 
Thanks, Jim.

RHB 
202.333.1880

On Aug 6, 2012, at 10:47 AM, James Ursomarso <[email-masked]> wrote:

Hunter--Great.  We will plan on picking your car up on Friday.  Do you need us 
to leave a loaner car or are you okay without one?  Either way is fine with us.  

>
>Regarding the other parts, I will check with Scott Woodruff.  We tend to only 
>install factory accessories, but will check on it. 
>
>
>Thanks very much.  Jim
> James P. Ursomarso
>Vice President & General Sales Manager
>Union Park Automotive Group
>1704 Pennsylvania Avenue
>Wilmington, DE 19806
>tel. 302-573-5227
>email: [email-masked]
>Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC 
>
>
>
>
>
________________________________
From: Hunter Biden <[email-masked]>
>To: James Ursomarso <[email-masked]>
>Sent: Sat, August 4, 2012 7:01:43 PM
>Subject: Re: Fisker for Update
>
>
>Sounds good. Let me know best day for your guys and I'll arrange pickup. There 
>are two additional things I wanted to do to car and maybe it would be beast if 
>you guys installed. First, there is a mirror that has blue tooth, reverse camera 
>and navigation system that I would like to install.  Second there is a flip down 
>front license plate mechanism.  I'll get you brands of both. Any possibility 
>that your guys can put them in rather than whomever I may find in DC area?
>
>RHB 
>202.333.1880
>
>On Aug 4, 2012, at 3:30 PM, James Ursomarso <[email-masked]> wrote:
>
>
>Hunter--I think we should all be at the Lake.  It is a bit steamy here.  Yes, we 
>can certainly pick up your car and return it.  Is there a way to access the 
>garage and get the car keys?  Just let me know what we need to do and we will 
>take care of it.  Likely, we would drive the car up and back if that is okay 
>with you. 
>
>>
>>Thanks very much.  Jim
>> James P. Ursomarso
>>Vice President & General Sales Manager
>>Union Park Automotive Group
>>1704 Pennsylvania Avenue
>>Wilmington, DE 19806
>>tel. 302-573-5227
>>email: [email-masked]
>>Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC 
>>
>>
>>
>>
>>
________________________________
From: Hunter Biden <[email-masked]>
>>To: James Ursomarso <[email-masked]>
>>Cc: Scott Woodruff <[email-masked]>
>>Sent: Fri, August 3, 2012 2:00:39 PM
>>Subject: Re: Fisker for Update
>>
>>
>>J-
>>I am away at Lake MI for most of the rest of summer. I there a way we can 
>>arrange for a pick up of car at my house at your convenience?
>>
>>RHB 
>>202.333.1880
>>
>>On Aug 2, 2012, at 12:52 PM, James Ursomarso <[email-masked]> wrote:
>>
>>
>>Hunter--I hope that all is well with you.  I know you have been away, but we 
>>wanted to see if we could get your car in next week to complete the latest 
>>update.  We can arrange to get your Karma back to you and get you a loaner.  
>>Also, if you need us to come pick up your Karma and leave you a loaner, we can 
>>also arrange that.  Just let us know what would work best for you. 
>>
>>>
>>>Thanks very much.  Jim
>>> James P. Ursomarso
>>>Vice President & General Sales Manager
>>>Union Park Automotive Group
>>>1704 Pennsylvania Avenue
>>>Wilmington, DE 19806
>>>tel. 302-573-5227
>>>email: [email-masked]
>>>Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GM