Subject: Re: Change Pickup to Wednesday
From: "Joan Peugh" <[email-masked]>
To: "Hunter Biden" <[email-masked]>
Cc: "Eric Schwerin" <[email-masked]>
Date: Mon, 6 Aug 2012 17:07:02 -0400

Betsy will be there at 8am to let in the BOWA guys...not sure if she is
sticking around but if not I can meet them up there as well.

On Mon, Aug 6, 2012 at 5:06 PM, Hunter Biden <[email-masked]>wrote:

>
>
> RHB
> 202.333.1880
>
> Begin forwarded message:
>
> *From:* James Ursomarso <[email-masked]>
> *Date:* August 6, 2012 3:09:33 PM CDT
> *To:* Hunter Biden <[email-masked]>
> *Subject:* *Change Pickup to Wednesday*
>
> Hunter--If it works for you, we would like to pick up your car
> on Wednesday morning at 10am.  We would leave you a car, but we would
> expect to bring yours back on Friday.
>
> I spoke with our service department about the front plate and the
> nav/camera system.  Regarding the front plate, we may be able to do it,
> but there is very little clearance on the front end, so it may not be
> possible.
>
> The nav/camera system is also a bit of an issue.  We generally prefer to
> only install factory items, especially electronics, due to the sensitive
> nature of these vehicles.  New luxury vehicles, and the Fisker in
> particular, have a lot going on with their electronice modules and control
> system.  We would prefer not to try to install this type of system.  I
> am sorry about this.  But we do not want to do something that could cause
> other issues with your Karma.
>
> But, we will get all of the other items resolved and get your car back to
> you, hopefully, on Friday so that it is there when you are get back to
> D.C.
>
> Just let me know if that sounds okay.  Thanks very much.  Jim
>
> James P. Ursomarso
> Vice President & General Sales Manager
> Union Park Automotive Group
> 1704 Pennsylvania Avenue
> Wilmington, DE 19806
> tel. 302-573-5227
> email: [email-masked]
> Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC
>
>
>  ------------------------------
> *From:* Hunter Biden <[email-masked]>
> *To:* James Ursomarso <[email-masked]>
> *Cc:* Scott Woodruff <[email-masked]>
> *Sent:* Mon, August 6, 2012 12:05:57 PM
> *Subject:* Re: Fisker for Update
>
> Great. Someone from my office will arrange to be at the house on Fri.  I
> will need a loaner because I am back Mon- Wed next week- then back to lake
> thru 26th. Thanks, Jim.
>
> RHB
> 202.333.1880
>
> On Aug 6, 2012, at 10:47 AM, James Ursomarso <[email-masked]> wrote:
>
>    Hunter--Great.  We will plan on picking your car up on Friday.  Do you
> need us to leave a loaner car or are you okay without one?  Either way is
> fine with us.
>
> Regarding the other parts, I will check with Scott Woodruff.  We tend
> to only install factory accessories, but will check on it.
>
> Thanks very much.  Jim
>
> James P. Ursomarso
> Vice President & General Sales Manager
> Union Park Automotive Group
> 1704 Pennsylvania Avenue
> Wilmington, DE 19806
> tel. 302-573-5227
> email: [email-masked]
> Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC
>
>
>  ------------------------------
> *From:* Hunter Biden <[email-masked]>
> *To:* James Ursomarso <[email-masked]>
> *Sent:* Sat, August 4, 2012 7:01:43 PM
> *Subject:* Re: Fisker for Update
>
> Sounds good. Let me know best day for your guys and I'll arrange pickup.
> There are two additional things I wanted to do to car and maybe it would be
> beast if you guys installed. First, there is a mirror that has blue tooth,
> reverse camera and navigation system that I would like to install.  Second
> there is a flip down front license plate mechanism.  I'll get you brands of
> both. Any possibility that your guys can put them in rather than whomever I
> may find in DC area?
>
> RHB
> 202.333.1880
>
> On Aug 4, 2012, at 3:30 PM, James Ursomarso <[email-masked]> wrote:
>
>    Hunter--I think we should all be at the Lake.  It is a bit steamy
> here.  Yes, we can certainly pick up your car and return it.  Is there a
> way to access the garage and get the car keys?  Just let me know what we
> need to do and we will take care of it.  Likely, we would drive the car up
> and back if that is okay with you.
>
> Thanks very much.  Jim
>
> James P. Ursomarso
> Vice President & General Sales Manager
> Union Park Automotive Group
> 1704 Pennsylvania Avenue
> Wilmington, DE 19806
> tel. 302-573-5227
> email: [email-masked]
> Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC
>
>
>  ------------------------------
> *From:* Hunter Biden <[email-masked]>
> *To:* James Ursomarso <[email-masked]>
> *Cc:* Scott Woodruff <[email-masked]>
> *Sent:* Fri, August 3, 2012 2:00:39 PM
> *Subject:* Re: Fisker for Update
>
> J-
> I am away at Lake MI for most of the rest of summer. I there a way we can
> arrange for a pick up of car at my house at your convenience?
>
> RHB
> 202.333.1880
>
> On Aug 2, 2012, at 12:52 PM, James Ursomarso <[email-masked]> wrote:
>
>    Hunter--I hope that all is well with you.  I know you have been away,
> but we wanted to see if we could get your car in next week to complete the
> latest update.  We can arrange to get your Karma back to you and get you a
> loaner.  Also, if you need us to come pick up your Karma and leave you a
> loaner, we can also arrange that.  Just let us know what would work best
> for you.
>
> Thanks very much.  Jim
>
> James P. Ursomarso
> Vice President & General Sales Manager
> Union Park Automotive Group
> 1704 Pennsylvania Avenue
> Wilmington, DE 19806
> tel. 302-573-5227
> email: [email-masked]
> Authorized Dealer for Honda, BMW, Fisker, Volvo, Jaguar and Buick-GMC
>
>

-- 
Joan K. Peugh
Rosemont Seneca Partners
o: 202-333-1880
m:202-841-854