Subject: Fwd: PrepMatters Invitation to Create Your Own Account
From: "Kathleen Biden" <[email-masked]>
To: "Katie Dodge" <[email-masked]>, "Hunk Biden" <[email-masked]>
Date: Mon, 12 Jan 2015 12:00:45 -0500

Can you sign Finnegan up?  Thanks!  

Sent from my iPhone

Begin forwarded message:

> From: PrepMatters <[email-masked]>
> Date: 9 Jan 2015 1:11:45 pm GMT-5
> To: [email-masked]
> Subject: PrepMatters Invitation to Create Your Own Account
> Reply-To: [email-masked]
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> Dear PrepMatters Client,
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> Thank you for choosing PrepMatters as your resource for test preparation, academic tutoring and educational planning.  We look forward to providing you the best service possible through a combination of highly trained tutors and counselors, one-on-one sessions, knowledge of materials and strategies that work, and an unwavering commitment to your success. 
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> Prior to receiving services at PrepMatters, clients must register through our LearnSpeed portal. LearnSpeed is a cloud-based client record management system for tutoring companies that supports robust communication and data sharing between clients and providers.  LearnSpeed technology will enable PrepMatters to bring enhanced service to our students and their families.  LearnSpeed enables you to receive by email an after-session note from your tutor, essay specialist or educational counselor.
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> Another important feature is the single account for each family, with individual records for each student within the family.  For example, a family with three students enrolled in different services at PrepMatters can review each student's session activity under an individual student profile.
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> LearnSpeed also offers a secure, PCI-compliant credit card portal through Nelix, which provides encrypted digital storage of credit card information.  Nelix partners with Transax, a merchant payment processor.  PrepMatters will process payments daily for services received to eliminate confusion in accounting.  PrepMatters requests that all clients put their credit or debit card in the LearnSpeed system for simple and secure payment processing.  Clients whose funding source is available only by check payment are invited to call Jennifer Vance (at 301-951-0350, ext. 101) to establish an evergreen account, where services are prefunded.  Billing and account inquiries should be directed to Cherie Sturmfels (301-951-0350, ext. 102).
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> Client registration through Learnspeed should take about 10-15 minutes and can be accomplished by following these easy prompts.  During account setup, you will be invited to read and electronically approve the LearnSpeed software user license and PrepMatters policies and procedures, copies of which are available in PDF form on the PrepMatters website at http://prepmatters.com/get-started/policies-procedures. 
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> ·         Client Account Setup – Click on the hyperlink www.learnspeed.com to be taken to the LearnSpeed website, where you will be prompted to create a username and password.  Be sure to click Save once you are satisfied with your username and password choices.  You will then be prompted to login.  Click Login and enter the username and password you just created.  Click Login again.
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> ·         Client Features – You now have access to PrepMatters LearnSpeed, where you will see the name(s) of your student(s).  Click on the student’s name to view past sessions. 
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> ·         Client Billing – Clients are required to enter their credit or debit card information by clicking the Account tab in the upper-right corner of your Home screen. Scroll down and click Edit in the home address box.  Click Save when you have completed entering your home address.  Next, click Edit for the billing address or click Make Same as Home Address to effect an auto-fill of your information.   Remember to Save your data entry.  Finally, click Edit in the Payment Method box.  Leave Enabled checked and enter your credit card information.  (Your card number will be encrypted and securely transferred to our merchant processor, with only the last four digits of your card number kept on file.)  Click Save when you have completed data entry. 
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> For the visual learner, we have created a separate document of the above steps that are illustrated with screen shots.  Click the hyperlink http://www.prepmatters.com/get-started/learnspeed-registration to display these tips with visual prompts.  If you have any questions, please contact us at 301-951-0350 (ext. 102).
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> We look forward to helping you succeed!
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> Sincerely,
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> Ned Johnson
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> president & tutor geek
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> PrepMatters, Inc