Subject: Your upcoming Genius Bar appointment.
From: "Apple" <[email-masked]>
To: <[email-masked]>
Date: Fri, 6 Mar 2015 18:27:27 +0000 (GMT)

Thanks for making a reservation.

Dear Hunter,
Here are the details of your upcoming reservation.

What: iPhone
When: Friday, March 6, 2015 at 2:10 PM
Where: Apple Store, Georgetown

When you arrive, please check in with any Apple Store employee.

We look forward to seeing you.
Your Apple Store team,
Georgetown

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Apple Store, Georgetown

Add this to your calendar
http://concierge.apple.com/iCalService/ics?id=2IACAS25KCD3NIVYMEP456XDYFRRPYXJ7EGXT3ZSULTYP6SF7MGOEZ25BOFEVI722OBPY3OKZWXN6A7SNXFA

If you are no longer able to attend this session, please cancel or reschedule your reservation.

cancel
http://concierge.apple.com/xc/retail/history/R287

reschedule
http://concierge.apple.com/xc/retail/history/R287
Get directions to the store
http://www.apple.com/retail/georgetown/

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Before You Come In

Back up your data.
Please be sure to back up the data on your iPhone -- either on your computer or using iCloud.* 
Learn how to back up your iPhone
http://support.apple.com/kb/ht1766

Gather everything for your appointment.
Be sure to bring the power adapter, USB cable, and any other accessories that might help us troubleshoot the issue.

Update your software.
Many issues can be resolved by updating the software on your iPhone. If you're using iOS 5 or later, you can update over Wi-Fi or by connecting to iTunes on your Mac or PC.
Learn how to update your iPhone software
http://support.apple.com/kb/HT4623

Try our online support tools.
The Apple Support site offers helpful tips and solutions to common questions. 
Try the iPhone Troubleshooting Assistant
http://support.apple.com/kb/HT4623

* The Apple Store is not responsible for any data loss that may occur during service. Be sure to back up the data on your iPhone.

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