Subject: Safety By Design
From: "Uber" <[email-masked]>
To: <[email-masked]>
Date: Wed, 25 Mar 2015 13:44:27 -0600

Uber
From before the start of your trip until after it's finished, safety is built into every step of the Uber experience. Look under the hood and see how.

  

BEFORE YOU RIDE

BACKGROUND CHECKS

Drivers pass federal, multi-state, and county background checks before driving. 

Extensive Screening

Uber prohibits drug or alcohol offenses, severe traffic violations, and sexual offenses.

Insurance 

From pick up to drop off, your ride is covered by a $1M commercial insurance policy.

  

REQUEST A RIDE

Safe Pickups

The app pinpoints your location so you can request a ride from anywhere and wait safely. 

Nobody&rsquo;s A Stranger

Your driver's name, photo, and vehicle information appear in the app. 

Disguised Phone Numbers

Communication between riders and drivers is anonymized to protect private phone numbers. 

  
DURING YOUR TRIP 

Always On The Map

The GPS-enabled map provides your driver's location and trip details in real-time. 

Share My ETA

Share your ETA with friends and family to keep track of your ride and safe arrival. 

Hassle-Free Payments

Your credit card is on file so you never need to carry cash or stop at an ATM.

  
AFTER YOU RIDE

Actionable Feedback

You rate your experience after every trip and drivers do the same. 

Trip History

After each ride, you receive a detailed email receipt with trip route, driver name, and total fare. 

24/7 Support

Lose something? Have questions? Contact our 24/7 customer support. 

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Uber Technologies Inc.
1455 Market Street San Francisco, CA 94103
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