Subject: Help Us Serve You Better
From: "Chase Customer Satisfaction Survey" <[email-masked]>
To: <[email-masked]>
Date: 8 Sep 2015 18:46:01 -0400

Dear Robert H Biden,

As a valued customer, we would like to request your feedback regarding your overall Chase mortgage experience.

We value your opinion and would appreciate a few minutes of your time to fill out a short survey regarding your experience. We are using this feedback to make changes that will improve how we serve our customers.

Please use the link below to complete the questionnaire. Each month we ask a small sample of customers for their feedback, so your response really matters to us.

http://survey.chase.com/wix/p69385504.aspx?__sid__=MLTQ9yHrNum185sCFRl083NhXc0PeiYvPELJ94vciR4ZxT68NDMx_5sxlaoO5Ww7rtQzgBx8PtKisVByvkLUtw2

Thank you in advance for your feedback – we will read it and use it to help deliver the best possible experience.

Note: For your security, Chase will not ask you to provide any personal information while taking this survey. 

Sincerely,

 
Joseph A. Garcia
Executive Director, Customer Loyalty Analytics

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