Subject: Your Apple Store Work Authorization
From: "Apple Store Georgetown" <[email-masked]>
To: <[email-masked]>
Date: Fri, 19 Feb 2016 15:52:09 +0000 (GMT)

Thank you for visiting the Apple Store. Be=ow is a copy of your service record.

Apple Store Georgetown

19-Feb-16

(202) 572-1460

Genius Bar Work Authori=ation

Customer Inform=tion

Product Informa=ion

Robert Biden

Warranty Status: Out of warranty(=W)

Washington DC 20007-3603 USA

Model: IPHONE 6

Date of Purchase: 25-Sep-14

Serial No: F78NVR47G5MK

Problem Description/D=agnosis

Issue: Customer states display is cracked.
Steps to Reproduce: Visu=lly verified damage.
Cosmetic Condition: Dents along enclosure. Cracked=display.
Proposed Resolution: Replace display.
Contact Apple Support=Case: 1051751878

Employee 973554651

Repair Estimate

Item Number

Description

Price

Amount Due

Customer KBB

661-00141

Display, Space Gray, iPhone 6

$ 109.00

$ 109.00

Total (Tax not included)

$ 109.00

$ 109.00

By signing below, I agree that:

• the Repair Terms and Conditions on the reverse=side of this page will apply to the service of the product identified abov=;

• Apple is not responsible for any loss, corrupt=on, or breach of the data on my product during service; and

• as loss of data may occur as a result of the s=rvice, it is my responsibility to make a backup copy of my data before bri=ging my product to Apple for service

• goods presented for repair may be replaced by =efurbished goods of the same type rather than being repaired. Refurbished =arts may be used to repair the goods

Repair Terms and Conditions an= be found at http://www.apple.com/legal/sales-support/terms/=epair/retailservice.html.