Subject: follow up to questions raised by members
From: "Julia Boeminghaus" <[email-masked]>
Cc: "WAS Spa & Fitness Group" <WAS_Spa_&_Fitness_Group>, "David Bernand" <[email-masked]>, "Jane Y Kim" <[email-masked]>, "Kelley Moreton" <[email-masked]>
Date: Thu, 14 Apr 2016 18:12:43 -0400

Dear Member,

Over the past several months, many of you have raised questions and 
concerns regarding our health club - with this e-mail, I wanted to answer 
some of those questions and also clarify our policies. 

In order to create an environment that is comfortable for all to enjoy, I 
wanted to summarize some steps we are taking and policies we will enforce 
for everyone's enjoyment. 

I am always available to you, so please let me know if there are any 
questions about the information below. 

1) Opening hours of the Health Club: 
The Health Club is open from 5:30am to 10pm every day of the year and our 
staff is here during this time. 

2) In order to honor a relaxing and calm atmosphere for all, please 
refrain from talking on your cell phones in the following areas: 
Relaxation Lounges, locker rooms, and all 3 levels of the facility. If an 
urgent call needs to be made, the seating area in front of the reception 
area is an option for you. 

3) Pool water temperature: The agreed temperature of the pool water shall 
be between 82-83 degrees. 

4) Air temperature on the cardio level and weight room level: A/C will be 
set at 68-70 degrees as this is a temperature comfortable for the majority 
of members and hotel guests.

5) Music volume in cardio area: The level of music set in the cardio area 
is at level 2 that is the comfortable level of music for the majority of 
members and hotel guests. The volume on the weight room level can be 
adjusted manually by the switch on the mirror but we ask that you would be 
respectful of others in the area when changing the volume - this also 
includes the TV.

6) In response to several requests we now have an iPad available that has 
access to the internet so you can stream your own movies and TV shows via 
netflix for example. Please see us as the reception desk to sign out the 
iPad.

7) Consumption of drinks and food offered in the Health Club. 
We are pleased to be able to offer a variety of waters, coffees, teas and 
different sodas as well as whole fruits for your consumption while here in 
the club. Out of courtesy to everybody using our space we ask you that you 
only take what you can consume while here on property and we ask that you 
do not remove multiple items from the club upon your departure. 

8) Guest policy: 
A member may have 2 guests in a day or 2 total guests per month. All 
guests need to be accompanied by a member, unless previously specified by 
the member. Please let a Manager know if you have any special situation 
where you may want to bring more than 2 guests to the club. 

Our staff has been instructed not to vary outside of these standards and 
to involve a Manager for any special situation, I hope you understand this 
is in an effort to respect everyone's well being and comfort in the club.

Greetings,

Julia

Julia Boeminghaus
Director of Health Club & Spa
Four Seasons Hotel Washington, DC
2800 Pennsylvania Avenue, NW, Washington, DC 20007, USA
voice:
202-295-2705
fax:
202-342-1673
email:
[email-masked]
web:
http://www.fourseasons.com/washington

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