Subject: We would like to hear from you about your Teller experience.
From: "Banking Center Satisfaction Survey" <[email-masked]>
To: <[email-masked]>
Date: Wed, 16 Nov 2016 16:36:05 -0600
List-Id: <1342531_5679764.xt.local>

How was your experience?

https://www.bankofamericasurvey.com/32a7d918/branchsurvey/index.php?ticket=321f23ng3f 
Start the Survey

Approximate time to complete:  6 minutes 

Dear Robert Hunter Biden, 

Thank you for using Bank of America for your banking needs. Your feedback helps us understand how well we are meeting your expectations. 

Bank of America has commissioned MaritzCX, a marketing research firm, to help collect valuable customer feedback about your experience at the Bank of America branch you recently visited. This information will be used to help ensure the best possible experiences for you and other customers.

Please be assured that all your responses will be reported in aggregate, and that your individual responses will be kept confidential. At no time will you be asked to discuss account numbers or personal details of your account.

The survey should take about 6 minutes of your time and is available 24 hours a day until November 22, 2016.

https://www.bankofamericasurvey.com/32a7d918/branchsurvey/index.php?ticket=321f23ng3f 

To access the survey, simply click on the "Start the Survey" button above, or copy and paste the following address into your web browser: 
 
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https://www.bankofamericasurvey.com/32a7d918/branchsurvey/index.php?ticket=321f23ng3f 

This survey is sent by MaritzCX, a Bank of America business partner, on behalf of Bank of America.

If you have any questions or concerns about the survey, please reply to this email. Please do not include any financially sensitive information, such as an account number, PIN, password, or Online ID.

If you have any questions about your account, please either call the phone number on your account statement or use the 
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Contact Us  page.

To ensure you receive important information and updates regarding your account(s), Bank of America encourages you to review your contact information and establish your contact priorities the next time you are in Online Banking, visit a Banking Center or call Customer Service

For an explanation of how Bank of America keeps your personal information safe, please refer to the Bank of America 
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