Subject: Your USAA Auto Claim
From: "USAA" <[email-masked]>
To: <[email-masked]>
Date: Wed, 11 Jan 2017 12:19:46 -0600 (CST)

USAA SECURITY ZONE   
Robert   
Biden   
USAA # ending in: 4733   
   
,   
   
Dear Robert Biden, 
Thank you for trusting USAA with your insurance needs. My name is Margo J Graf, and I'm handling your auto claim. We've opened the following claim based on information provided:
Policyholder:
	KATHLEEN BIDEN
Claim #:
	024482764-7101-1
Date of loss:
	October 27, 2016
Loss location:
	Unknown, California
Important details about your claim
Please review the following information about the handling of your claim.
Deductibles
When you take your vehicle to a repair facility, you will pay your deductible directly to the repair facility.
Your appraisal
If your appraisal has already been scheduled, you can review appraisal details on usaa.com. If your appraisal has not been scheduled, call us or feel free to schedule your appraisal on usaa.com.
California residents
The California Department of Motor Vehicles requires that you report a motor vehicle accident within 10 days if it resulted in damage greater than $750 to the property of any one person or bodily injury or death of any person.
If your accident meets the criteria, print the Report of Traffic Accident Occurring in California form, and follow the instructions on how to complete it and where to mail it. USAA's NAIC number requested on the form is 25941.
Your payment options
Ask us about the option to receive your payment electronically. This is a quick and convenient way to deposit the funds directly into your checking or savings account. An electronic funds transfer is a great way for you to receive payment quickly and securely when you need it most.
Simplifying your claims experience
The best way to share information about your claim, or check the status of it, is to go to our Claim Communication Center. You can access the center anytime on usaa.com or by using our mobile app for your phone or iPad(R).
The Claim Communication Center is the place to:
*	Review your deductible.
*	Schedule a rental vehicle.
*	Find a USAA approved repair provider.
*	Schedule an appraisal.
*	Post messages about your claim.
*	Upload photos or documents.
*	View your payments.
How to contact us
If you have questions or need additional information about your claim, contact us by:
*	Posting a secure message to the Claim Communication Center, and we'll reply within four hours.
*	Emailing us at [email-masked].
*	Calling 210-531-USAA (8722), our mobile shortcut #8722 or 800-531-8722. If you're in an international location, call 00-800-531-82220.
We value your business and the opportunity to serve your insurance needs.
>.View Your Claim
Sincerely,
  
Margo J Graf
USAA MOUNTAIN STATES REGIONAL OFFICE
Garrison Property and Casualty Insurance Company

 
Garrison Property and Casualty Insurance Company, 9800 Fredericksburg Road, San Antonio, Texas 78288Garrison Property and Casualty Insurance Company, a subsidiary of USAA Casualty Insurance Company, is authorized to use the USAA logo, a registered trademark of United Services Automobile Association.
Information exchanged through this e-mail will become a permanent part of your file. This message is not assurance of coverage or payment. Payment dependent on claims investigation.

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