Subject: Thanks
From: "Havens, James" <[email-masked]>
To: "Undisclosed recipients:"
Date: Tue, 24 Jan 2017 14:46:17 -0500

Hello, my name is Jim Havens, the Solutions Manager at the Brandywine Verizon Wireless Store.

Your satisfaction is very important to me, so I wanted to follow up, thank you for your business and make sure that you are 100% satisfied with your recent experience at my store.

You may receive a survey via email or telephone, asking you how likely you are to refer us to your friends and family based on your most recent experience.

If we did not earn a 9 or better please reach out to me directly and I would be happy to assist you with any outstanding questions or concerns you may have. Thank you again!