Subject: We would like to hear from you about your Teller experience.
From: "Bank of America Branch Satisfaction Survey" <[email-masked]>
To: <[email-masked]>
Date: Wed, 15 Mar 2017 19:42:36 +0000 (GMT)

This message contains graph=cs. If you do not see the graphics, click here to view.

How was your experience?

=

=

Start the Survey

=pproximate time to complete:  6 minutes

Dear Robert Hunter Biden,

Thank you for using Bank of Am=rica for your banking needs. Your feedback helps us understand how well we=are meeting your expectations.

Bank of America has commission=d MaritzCX, a marketing research firm, to help collect valuable customer f=edback about your experience at the Bank of America branch you recently vi=ited. This information will be used to help ensure the best possible exper=ences for you and other customers.

Please be assured that all=your responses will be reported in aggregate, and that your individual res=onses will be kept confidential. At no time will you be asked to discuss a=count numbers or personal details of your account.

The survey=should take about 6 minutes of your time and is available 24 hours a day u=til March 21, 2017.

=tr>

=
To access the survey, simply click on the "Start th= Survey" button above, or copy and paste the following address into your w=b browser:
https://www.bankofamericasurvey.com/32a7d918/b=anchsurvey/index.php?ticket=0743c2y25q

<=td>

This survey is sent by MaritzCX, a Bank of =merica business partner, on behalf of Bank of America.

If you=have any questions or concerns about the survey, please reply to this emai=. Please do not include any financially sensitive information, such as an =ccount number, PIN, password, or Online ID.

If you have any q=estions about your account, please either call the phone number on your ac=ount statement or use the Contact Us page.

To ensure you receive i=portant information and updates regarding your account(s), Bank of America=encourages you to review your contact information and establish your conta=t priorities the next time you are in Online Banking, visit a Banking Cent=r or call Customer Service.

For an explanation of how Bank of=America keeps your personal information safe, please refer to the Bank of =merica Privacy Policy.

If you no longer wish to =eceive emails for this survey, please click =nsubscribe.

Bank of America Email, 8th =loor-NC 1-002-08-25
101 South Tryon St., Charlotte, NC 28255-00001 Please do not send any physical mail to this address, especially ma=l containing sensitive information.

<=table>
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - = - - -