Subject: We would like to hear from you about your recent branch experience.
From: "Bank of America Branch Experience Survey" <[email-masked]>
To: <[email-masked]>
Date: Wed, 03 May 2017 23:12:03 +0000 (GMT)

This message contains graph=cs. If you do not see the graphics, click here to view.

How was your experience?

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Start the Survey

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App=oximate time to complete:  Up to 8 minutes

Dear Robert Hunter Biden,

Thank you for using Bank o= America for your banking needs. Your feedback helps us understand how wel= we are meeting your expectations.

Bank of America has commi=sioned MaritzCX, a marketing research firm, to help collect valuable custo=er feedback about your experience at the Bank of America branch you recent=y visited. This information will be used to help ensure the best possible =xperiences for you and other customers.

Please be assured th=t all your responses will be reported in aggregate, and that your individu=l responses will be kept confidential. Your responses will not be shared w=th your Financial Advisor or Branch Management unless mandated by regulato=y requirements. At no time will you be asked to discuss account numbers or=personal details of your account.

The survey could take up t= 8 minutes depending on your responses and is available 24 hours a day unt=l May 09, 2017.

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<=d width="600" class="link" valign="center" style="color:#ffffff;fo=t-family:Arial, Helvetica, sans-serif;font-size:14px; line-height: 14px; p=dding-left:5px;padding-right:5px; padding-top: 10px; padding-bottom: 10px;=max-width: 600px;" > To access the survey, simply click on the "Start the =urvey" button above, or copy and paste the following address into your web=browser:
https://www.bankofamericasurvey.com/26b=d3ca/plat/index.php?ticket=123h5ry5ng2tp

This survey is sent by MaritzCX, a Bank of Am=rica business partner, on behalf of Bank of America.

If you =ave any questions or concerns about the survey, please reply to this email= Please do not include any financially sensitive information, such as an a=count number, PIN, password, or Online ID.

If you have any q=estions about your account, please either call the phone number on your ac=ount statement or use the Contact Us page.

To ensure you receive =mportant information and updates regarding your account(s), Bank of Americ= encourages you to review your contact information and establish your cont=ct priorities the next time you are in Online Banking, visit a Banking Cen=er or call Customer Service.

For an explanation of how Bank =f America keeps your personal information safe, please refer to the Bank o= America Privacy Policy.

If you no longer wish =o receive emails for this survey, please click unsubscribe.

Bank of America Emai=
8th Floor-NC 1-002-08-25
101 South Tryon St.
Charlotte,=NC 28255-00001

Please do not send any physical mail to thi= address, especially mail containing sensitive information.

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