Subject: We would like to hear from you about your recent branch experience.
From: "Bank of America Branch Experience Survey" <[email-masked]>
To: <[email-masked]>
Date: Wed, 22 Nov 2017 21:04:09 +0000 (GMT)

This message contains graph=cs. If you do not see the graphics, click here to view.

How was your experience?

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Start the Survey

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App=oximate time to complete:  Up to 8 minutes

Dear Robert Hunter Biden,

Thank you for using Bank o= America for your banking needs. Your feedback helps us understand how wel= we are meeting your expectations.

Bank of America has commi=sioned MaritzCX, a marketing research firm, to help collect valuable custo=er feedback about your experience at the Bank of America branch you recent=y visited. This information will be used to help ensure the best possible =xperiences for you and other customers.

Please be assured th=t all your responses will be reported in aggregate, and that your individu=l responses will be kept confidential. Your responses will not be shared w=th your Financial Advisor or Branch Management unless mandated by regulato=y requirements. At no time will you be asked to discuss account numbers or=personal details of your account.

The survey could take up t= 8 minutes depending on your responses and is available 24 hours a day unt=l November 28, 2017.

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To access the survey, simply click on the "Start t=e Survey" button above, or copy and paste the following address into your =eb browser:
https://www.bankofamericasurvey.com/=6b8d3ca/plat/index.php?ticket=3265sz7rt5xy9

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This survey is sent by MaritzCX, a Bank of=America business partner, on behalf of Bank of America.

If y=u have any questions or concerns about the survey, please reply to this em=il. Please do not include any financially sensitive information, such as a= account number, PIN, password, or Online ID.

If you have an= questions about your account, please either call the phone number on your=account statement or use the Contact Us page.

To ensure you recei=e important information and updates regarding your account(s), Bank of Ame=ica encourages you to review your contact information and establish your c=ntact priorities the next time you are in Online Banking, visit a Banking =enter or call Customer Service.

For an explanation of how Ba=k of America keeps your personal information safe, please refer to the Ban= of America Privacy Policy.

If you no longer =ish to receive emails for this survey, please click unsubscribe.

Bank of America E=ail
8th Floor-NC 1-002-08-25
101 South Tryon St.
Charlot=e, NC 28255-00001

Please do not send any physical mail to =his address, especially mail containing sensitive information.
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