Subject: Reminder - We would like to hear from you about your recent branch experience.
From: "Bank of America Branch Experience Survey" <[email-masked]>
To: <[email-masked]>
Date: Sat, 25 Nov 2017 22:03:26 +0000 (GMT)

This message contains graph=cs. If you do not see the graphics, click here to view.

How was your experience?

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Start the Survey
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Approximate time=to complete:  Up to 8 minutes

Dear=Robert Hunter Biden,

Thank you for using Bank of America for=your banking needs. Your feedback helps us understand how well we are meet=ng your expectations.

Bank of America has commissioned Marit=CX, a marketing research firm, to help collect valuable customer feedback =bout your experience at the Bank of America branch you recently visited. T=is information will be used to help ensure the best possible experiences f=r you and other customers.

Please be assured that all your r=sponses will be reported in aggregate, and that your individual responses =ill be kept confidential. Your responses will not be shared with your Fina=cial Advisor or Branch Management unless mandated by regulatory requiremen=s. At no time will you be asked to discuss account numbers or personal det=ils of your account.

The survey could take up to 8 minutes d=pending on your responses and is available 24 hours a day until November 2=, 2017.

To access the survey, simply click on the "Start the Survey" butt=n above, or copy and paste the following address into your web browser:   https://www.bankofamericasurvey.com/26b8d3ca/plat/i=dex.php?ticket=3265sz7rt5xy9

This survey is sent by MaritzCX, a Bank of America busine=s partner, on behalf of Bank of America.

If you have any que=tions or concerns about the survey, please reply to this email. Please do =ot include any financially sensitive information, such as an account numbe=, PIN, password, or Online ID.

If you have any questions abo=t your account, please either call the phone number on your account statem=nt or use the Contact Us page.

To ensure you receive important in=ormation and updates regarding your account(s), Bank of America encourages=you to review your contact information and establish your contact prioriti=s the next time you are in Online Banking, visit a Banking Center or call =ustomer Service.

For an explanation of how Bank of America k=eps your personal information safe, please refer to the Bank of America Privacy Policy.

If you no longer wish to receive em=ils for this survey, please click unsubscri=e.

Bank of America Email
8th Flo=r-NC 1-002-08-25
101 South Tryon St.
Charlotte, NC 28255-00001=br />
Please do not send any physical mail to this address, espe=ially mail containing sensitive information.

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