Subject: Ticket 20154 Assigned --> password: I am traveling abroad and I am often ...
From: "Sidwell Friends IT Help Desk" <[email-masked]>
To: "Hunter Biden" <[email-masked]>
Date: Wed, 5 Sep 2018 17:20:28 -0400 (EDT)

TlCKET 20154

Thank you for contacting the Sidwell Friends IT Help Desk. This email confirms that we have received your request. You should expect to hear back from us by email or phone within two business days.

If this is an urgent matter that requires immediate attention, please call the Sidwell IT Help Desk at x4357 (202-537-8400 outside of the school) or visit your division’s Technology Support Specialist in person.

To view your ticket, add notes, or see updates, click the following link and log in with your Sidwell Friends username and password:

https://helpdesk.sidwell.edu/helpdesk/WebObjects/Helpdesk.woa/wa/TicketActions/view?ticket=20154

Or, to add information to this ticket quickly, simply respond to this email.

[09/05/2018 5:20 pm - Hunter  Biden]
I am traveling abroad and I am often out of all communication. I can not reset my parent portal password. Let me know how I can complete the Magnus health form. Sorry for the inconvenience.
Hunter Biden

---------------------------------------

To add a note to this ticket, click here: mailto:[email-masked]?subject=Ticket%3a20154%20Action%3aUpdate&body=REPLACE%20THIS%20TEXT%20WITH%20YOUR%20NOTE%20FOR%20TICKET%2020154.%20Do%20not%20include%20your%20signature.

To cancel this Ticket, click here: mailto:[email-masked]?subject=Ticket%3a20154%20Action%3aCancel&body=Send%20this%20message%20to%20cancel%20Ticket%2020154.%20The%20message%20body%20will%20be%20ignored.

TlCKET