Subject: A new year of travel. A new year for California.
From: "United News & Deals" <[email-masked]>
To: <[email-masked]>
Date: Thu, 24 Jan 2019 08:33:52 -0800

Here's what you can look forward to in 2019.

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Exciting updates for our California customers

Dear Joanna,

We appreciate all the feedback we've been receiving from California customers like you – it led to an amazing 2018 and has helped as we prepare for what's next.

Growing the possibilities

In 2018, we announced our largest ever international network expansion from San Francisco – we’ll offer flights to Melbourne, New Delhi, Seoul and more this year. We're also adding flights between Los Angeles and more than 15 U.S. cities that aren't served by any other airline.

Creating the experience you want

A great travel experience starts with a great airport experience. We now have beautiful United Polaris® lounges in Los Angeles and San Francisco – both spaces have luxurious shower suites, private daybeds, and California-inspired artwork, food and beverages.

And last year, we began a partnership with The Private Suite to offer private security screening, an intimate lounge and more to select travelers at LAX. United is the only airline with this partnership.

Leading in environmental issues

At the Global Climate Action Summit in San Francisco this past September, we became the first U.S. airline to commit to reducing our greenhouse gas emissions by 50%. As part of that commitment, we flew from San Francisco to Zurich with a blend of biofuel and conventional jet fuel – the longest-ever transatlantic flight with that biofuel volume. We're also investing more than $30 million in Fulcrum BioEnergy, a California-based producer of sustainable fuel.

Connecting with you

We’re committed to updating you in the ways you want to hear from us. When there's weather in California that affects your flight, we're keeping you informed with real-time info through our United app and beyond.

We can't wait to hear more from you in 2019 – and to give you more as the year goes on.

All the best,

Janet Lamkin

President, California

United Airlines

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