Subject: Top 10 Ways To Improve Your Client Services CLE, 12/3
From: ABA Law Practice Division <[email-masked]>
To: John D Podesta <[email-masked]>
Date: Thu, 12 Nov 2015 17:30:00 -0600

It's hard to strike a balance between increasing client services and improving profitability. And at the same time, trying to distinguish yourself from your competitors. Let the ABA Law Practice Division help with this upcoming program: 

Improving Law Firm and Practice Group Efficiency Through Knowledge Strategy: The Top Ten Ways to Improve Client Service and Profitability

Dec. 9, 2015 | 1PM - 2:30PM ET
1.5 General CLE Credits
This program features speakers Delilah Brummet Flaum, Winston & Strawn LLP; Jean P. O'Grady; and is moderated by John T. Bostelman, Sullivan & Cromwell LLP.

In this 90 minute webinar the panel will explain why people and process are where the real benefits can be realized, and why technology, although powerful when it works, will disappoint unless implemented to take into account the work habits and needs of the lawyers it must serve. Whether you are a member of firm management, a practice group leader or an individual lawyer faced with the everyday demands of client work, this program will provide concrete steps you can take.
 
Register now at: http://shop.americanbar.org/ebus/ABAEventsCalendar/EventDetails.aspx?productId=224826826

	This message was sent to [email-masked]. 
	Your e-mail address will only be used within the 
	ABA. We do not sell or rent e-mail addresses. 
	--------------------------------------------------------
	
	Update your profile: 
	"http://shop.americanbar.org/eBus/MyABA.aspx"
	
	Manage your communications preferences: 
	"http://shop.americanbar.org/ebus/myABA/CommunicationPreferences.aspx"
	
	Unsubscribe: 
	"http://shop.americanbar.org/ebus/unsubscribe.aspx?token=617606A8-AA2D-4AC1-971C-2B52BE72B763"
	
	Privacy Policy: 
	"http://www.americanbar.org/utility/privacy.html"
	
	Contact Us: 
	"http://www.americanbar.org/utility/about_the_aba/contact.html"
	
	--------------------------------------------------------
	American Bar Association 321 N Clark, Chicago, IL 60654-7598 | 800-285-2221 | 312-988-5522